Custom business tools UK

The spreadsheet you run the business on,
rebuilt as a tool that fits.

From £3002 to 10 weeksFixed price, paid when it works

Every business has processes that do not quite fit the software on offer. Instead of bending the business around generic tools, or running everything in spreadsheets, we build tools that work the way you do. Built once, owned by you, with no monthly licence fees.

Book a free 30-minute call →What it costs →

The business has outgrown the spreadsheet, and the software does not fit

  • We track jobs across four spreadsheets and none of them agree.
  • We pay for a CRM per user per month and still keep the real list in Excel.
  • The rota lives in one file, the hours in another and the pay rates in a third.
  • Quotes come out different depending on who writes them.
  • Nobody knows what is outstanding until a customer chases.
  • The software we bought wants us to work its way, not ours.

Generic CRMs, rota apps and job management systems are built for the average business in your sector. You pay monthly, adapt your processes to fit, and work around the features that are missing.

A custom tool starts from how your business runs. Your processes, your terminology and your rules, built once and owned outright.

Custom tools for the processes that run your business

If you can describe the process, we can build the tool. These are the ones we are asked for most.

Custom CRM systems

A CRM built around how your sales team works rather than how Salesforce thinks they should. Clients, jobs, follow-ups and revenue tracked your way, with no monthly licence fees.

Staff rota and scheduling tools

Rotas that apply your staffing rules, track availability, detect clashes automatically and show the whole team who is on.

Job and project trackers

Every job from enquiry to completion, with costs, milestones, documents and profitability in one tool built around your workflow.

Client portals

A branded portal where your clients see their projects, send requests and pick up documents, without the weight of enterprise software.

Quoting and estimating tools

Quoting systems that apply your pricing logic, margin rules and discounts automatically, then produce a formatted quote ready to send.

Inventory and stock management

Stock levels, supplier orders and fulfilment tracked in a tool built around your product range rather than a generic system.

Internal dashboards and reporting

Management dashboards showing the numbers your business needs, connected to live data and visible to the right people.

Process automation tools

Onboarding workflows, approval systems, document generation and notifications, built around your specific process.

Off-the-shelf software is built for everyone, so it fits nobody exactly

Off-the-shelf

  • Monthly licence fees for as long as you use it
  • Built for the average business in your sector
  • You adapt your processes to fit the tool
  • You pay for features you never use
  • The features you need may never arrive
  • The vendor decides what changes

Custom built

  • Paid for once and owned by you
  • Built around your processes
  • Uses your terminology and your rules
  • Only the features you need
  • Anything you need can be added later
  • You decide what changes

You describe the process. We build the tool.

The starting point is a conversation about how your business works. We talk about the process you are trying to run, the information you need to track and what the output needs to look like, rather than the software you use today.

From that we scope the data structure, the screens, the logic, and the inputs and outputs. Then we give you a fixed price and timeline before any work begins.

  1. 1

    Free call

    Tell us what you track, what decisions you make and what the output needs to look like. Thirty minutes, no commitment.

  2. 2

    Scope and fixed price

    We come back with a clear scope, a fixed price and a delivery timeline. You decide whether to go ahead.

  3. 3

    Build and review

    We build in stages. You see progress and give feedback before final delivery.

  4. 4

    Handover

    Full documentation and a walkthrough, so your team can use it from day one without us.

Locum management for an independent pharmacy

Healthcare · Independent pharmacy

The pharmacy was managing more than 20 locum pharmacists across shifting rotas with no central system. Payment dates, hours and rates sat in separate spreadsheets. Payments were often late or calculated wrongly, and scheduling clashes went unnoticed.

We built a locum management tool with a single form for logging each shift and rate. It calculates pay, highlights payment dates as they approach, flags scheduling conflicts at the point of booking and keeps a record of every shift and payment. It was delivered within two weeks of the brief being agreed.

There have been zero missed payments since launch, and locum admin now takes minutes rather than hours.

Read the case study →
From £300
Typically 2 to 10 weeks

Custom business tools start at £300 for one process done properly, such as a rota, a quoting tool or a tracker that replaces one spreadsheet. Several processes joined up start at £550. Anything your clients or customers log into as well starts at £850. Most are delivered in 2 to 10 weeks.

The price is fixed in writing before we start. If we underestimate the work, that is our cost to carry rather than yours. Hosting is a separate running cost, paid to the provider in your name.

For a figure without a call, the build estimator itemises one in two minutes.

What moves the price

  • How many separate processes the tool covers. One starts at £300, and several joined up at £550.
  • Whether your clients or customers log in too, which starts at £850.
  • How many kinds of user it has, and what each one is allowed to see.
  • Connections to Xero, Sage, QuickBooks or other systems you already run.
  • Moving data out of messy spreadsheets or an existing system.
  • Features such as document storage, payments or a full audit trail.

Nothing is paid up front. You watch the finished thing work with your own data, and only then do you pay. No deposit and no retainer. How the process works →

Questions about custom business tools

What kind of businesses do you build custom tools for?

Any UK business that has outgrown generic software or is running important processes in spreadsheets. We have built tools for businesses in healthcare, recruitment, construction, professional services, hospitality and retail.

How is this different from buying off-the-shelf software?

Off-the-shelf software is built for every business in your sector, so it fits nobody exactly. You pay ongoing licence fees, adapt your processes to fit, and live with features you do not need. A custom tool is built around how your business works, is paid for once, and you own it outright.

How much does a custom business tool cost?

Custom business tools start at £300 for a single process. Several linked processes start at £550, and anything your clients log into starts at £850. Beyond that the price depends on how many processes the tool covers, how many kinds of user it has, and whether it connects to your other systems. The build estimator on this site itemises a figure in two minutes, and the price is fixed in writing before we start.

How long does a custom business tool take to build?

Typically 2 to 10 weeks. A single-process tool such as a rota app, a simple CRM or a quoting system is usually two to four weeks. Tools covering several linked processes take longer. You get a fixed timeline and price before any work begins.

Can you build a custom CRM instead of using Salesforce or HubSpot?

Yes. A custom CRM built around your sales process has no per-user monthly fee, and over a few years it can cost less than a subscription. It also fits your workflow from day one rather than after months of configuration.

Do we need any technical knowledge to use the tool?

No. We design every tool for the people who will use it daily. The interface follows your team’s existing workflow and language, and every tool comes with documentation and a walkthrough.

Can the tool connect to our existing systems?

In most cases, yes. Custom tools can connect to your accounting software, CRM, existing spreadsheets or other systems through their APIs. We confirm what is possible on the call so there are no surprises.

What happens if we need changes after delivery?

Every project includes a support period after delivery. You own the code and the documentation, so any competent developer can pick it up. We quote later changes separately rather than selling a retainer.

Tell us about the process that needs a proper tool

Describe how it works today and we will tell you what a custom tool would look like and what it would cost. For a figure before the call, the build estimator itemises one.

Book a free 30-minute call →

Or call 07961 593334

From £300 · 2 to 10 weeks · Fixed price, paid when it works