Industries

How much of last month could you still be asked to give back?

Every permanent placement inside its rebate window is revenue you have invoiced and could still be asked to return. Individually nobody worries about it. Across a desk it is a real number, and it clusters in exactly the wrong way.

Perm desks, agency owners and in-house talent teams

What goes wrong

Rebate exposure is never quantified

A desk with twelve live placements at an average nine thousand pound fee is carrying something like forty three thousand pounds of contingent liability. Most agency owners have never put a number on it.

It clusters rather than spreading

A strong month produces a batch of start dates that move through their windows together. Six placements into the same client, made the same fortnight, reach week four on the same day. One candidate leaving is absorbed. Six is a month.

The invoice condition nobody uses

Rebate clauses are almost always conditional on the invoice being settled within terms. A client who paid sixty days late on thirty day terms may have no entitlement at all, and most agencies process the refund without checking.

Consultant margin lives in the CRM and nowhere else

Placement to cash, margin by consultant and time to fill all exist as data in Bullhorn or Vincere, and get rebuilt by hand in a spreadsheet before every management meeting.

Being scoped

Desk Exposure Manager

  • Live rebate exposure across the desk, kept current
  • Alerts before a cluster of placements reaches the same milestone
  • Unpaid invoices flagged against rebate entitlement
  • Consultant margin and placement to cash
  • Reporting an invoice finance provider or board will accept
How many people ask decides what we build next.